RealShield AI ("we," "us," or "our"), a Delaware Limited Liability Company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information in connection with our deepfake and AI detection services available at realshieldai.com and the RealShield AI mobile application.
RealShield AI is built on a "Zero-Persistence" architecture for media files:
Static Uploads: When you upload audio, images, or video for analysis, the raw media is processed and stored for up to twenty-four (24) hours to generate your report. After 24 hours, files are automatically purged from our servers.
Live Monitoring: Real-time audio/video streams are processed in volatile memory (RAM) only. Data is analyzed in real-time and immediately purged after generating a Shield Score. No recording or storage occurs.
What We Retain: We store only your Shield Score (analysis result), scan metadata (file type/size), and the date of the scan to provide you with a history of your reports. This history is retained until you delete it or close your account.
RealShield AI processes voice and facial characteristics to detect AI-generated or manipulated media. This activity may constitute "Biometric Data" processing under multiple state laws. We comply with all applicable state biometric privacy statutes, including but not limited to:
For all users, the following protections apply:
Purpose: We process biometric data solely to detect synthetic manipulation (deepfakes) and verify authenticity of submitted media.
Consent: We do not process biometric data without your clear, affirmative, opt-in consent, obtained at the time of upload or when you activate live monitoring.
No Sale or Disclosure: We never sell or lease your biometric data. We only share it with our authorized third-party detection service provider for the sole purpose of processing your requested scan.
Processing Duration: Biometric data is processed ephemerally and purged within 24 hours for static files, or immediately for live streams.
Illinois Residents (BIPA): We will not collect biometric identifiers or biometric information from Illinois residents without first providing the required written disclosure and obtaining a written release as required under 740 ILCS 14.
We utilize an industry-leading third-party AI detection API for forensic deepfake and AI-generated content detection analysis. Our detection service provider is bound by enterprise-grade confidentiality agreements and is prohibited from using your media for any purpose other than providing the analysis results to RealShield AI. Our detection service provider does not use submitted media files to train their detection models.
In-app purchases are processed by Apple or Google, per their own respective privacy policies. For purchases made directly through our website, payment processing is handled by Stripe, Inc., which is PCI-DSS compliant. Please review Stripe's Privacy Policy at stripe.com/privacy.
In the event of a data breach that affects your personal information, RealShield AI will:
Notifications will be sent to the email address associated with your account. For breaches affecting Illinois residents, we will comply with the Illinois Personal Information Protection Act (PIPA) notification requirements.
We use essential cookies for user authentication/session management and security/fraud prevention. We do not use third-party advertising cookies or cross-site tracking.
RealShield AI is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us at support@realshield.ai.
We may update this Privacy Policy from time to time. We will notify you of material changes by email notification, a prominent notice on the app homepage, and by updating the "Effective Date" at the top of this policy. Continued use of RealShield AI after changes constitutes acceptance of the updated policy.
RealShield AI is based in the United States. Your information will be transferred to, processed, and stored in the United States. Where required by applicable law (including GDPR), we rely on Standard Contractual Clauses (SCCs) approved by the European Commission as the legal mechanism for international data transfers. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the right to access, correct, or delete your personal data, and to lodge a complaint with your local supervisory authority. Contact us at support@realshield.ai to exercise these rights.
California residents have the right to know what personal information is collected, the right to deletion, the right to opt-out of sale (we do not sell personal information), the right to non-discrimination for exercising CCPA rights, the right to correct inaccurate personal information (CPRA), and the right to limit use of sensitive personal information including biometric data (CPRA). To submit a CCPA/CPRA request, contact us at support@realshield.ai. We will respond within 45 days as required by law.
If you are a resident of Virginia, Connecticut, Utah, or any other state with comprehensive privacy legislation, you may have additional rights under those laws. Contact us at support@realshield.ai to exercise any applicable state-specific privacy rights.
Effective June 1, 2026: RealShield AI operates an artificial intelligence system that analyzes media to detect AI-generated or manipulated content. In compliance with Colorado Senate Bill 24-205, our AI system produces a probabilistic "Shield Score" that is not a definitive legal or forensic determination, we disclose that AI is used in our detection process, users retain the right to opt out of automated AI-based analysis by contacting support@realshield.ai, and we conduct ongoing risk assessments to minimize potential bias or harm in our detection outputs.
For privacy inquiries, data requests, or to exercise your rights, please contact us at support@realshield.ai. We will respond to all requests within 30 days (one calendar month) of receipt. For GDPR-related requests from EEA residents, we will respond within one calendar month as required.